Privacy Policy | Onta Trades

Scope and Data Controller +

This Privacy Policy applies to the websites, portals, forms, and official communication channels operated under the "Onta" brand. SINGUARD GLOBAL FZC, a Free Zone Company registered in the Ajman Free Zone (AFZ), United Arab Emirates, acts as the Data Controller.

The Company determines the purposes and means of processing personal data for marketing, educational services, and community management.

Data Collection and Sources +

Depending on your interactions, The Company may collect identifiers such as your full name, email address, phone numbers, and Telegram handles/usernames.

Direct Sources: Information provided via direct chats, website forms, or portal registrations.
Whop.com: Data collected through our storefront and dashboards hosted on Whop.com. The Company may securely export specific information for operational necessity.
CRM Systems: Data is managed using the Company’s proprietary CRM system and third-party platforms like Klaviyo for automation.

Analytics and Marketing Pixels +

To measure performance and deliver targeted content, The Company utilizes advanced tracking technologies, including:

Google Tag Manager & Google Analytics
Facebook (Meta) Pixel
TikTok Pixel

These tools help us understand user behavior and optimize marketing campaigns according to the respective platforms' privacy policies.

Purpose of Data Processing +

The Company processes your data to:

Deliver and improve educational content.
Manage and secure community access.
Execute marketing communications via Email, SMS, and WhatsApp.
Analyze website performance and prevent fraudulent activity.

Storage, Security, and Transfers +

Your personal data may be stored on secure servers located in the UAE, the UK, and the USA. The Company implements strict technical measures to ensure data integrity and confidentiality. Data exported from third-party tools is handled with high-level security standards within our internal CRM.

No Sale or Third-Party Sharing +

The Company maintains a strict policy against the sale of personal data. We do not share your personal information with third parties for their independent marketing purposes.

Marketing Communications +

Providing your contact details constitutes explicit consent for the Company to process your data for marketing via Klaviyo and our internal systems (in compliance with international standards, including GDPR).

Withdrawal of Consent: You may opt-out at any time using the "unsubscribe" link in emails or by following the "STOP" instructions in SMS/WhatsApp messages.

Cookie Policy +

Cookie Name	Provider	Duration
_ga / _gid / _gat	Google Analytics	1 min to 2 years
_gcl_au	Google Ads	90 days
_fbp / _fbc	Meta advertising	3 mo to 2 years
_ttp / _tt_enable	TikTok attribution	13 months

Your Rights and Choices +

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact our privacy team at: privacy@ontatrades.com.